GitTruckin Privacy Policy
Last updated November 5, 2026
GitTruckin ("we", "us") is web-based software for trucking companies, freight brokers and shippers at gittruckin.com. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. It covers the website, the phone app and the text messages we send.
Who this covers
Companies sign up for GitTruckin and add their own people: admins, dispatchers and drivers. A company decides what it enters about its people, trucks and loads and who in the company can see it. If you are a driver or employee, your company is responsible for the information it keeps about you in GitTruckin, and you can ask your company or us about it.
Information we collect
- Account details: your name, email address, phone number and password. Passwords are stored only as a one-way hash, never as plain text.
- Company details: company name, address, USDOT and MC numbers, and the public record FMCSA keeps for that USDOT number.
- Information your company enters: trucks, trailers and equipment; loads, routes and stops; trip reports with photos and paperwork; invoices, customers, brokers, payments and bookkeeping records; and records about drivers and employees such as license and medical card details, drug and alcohol test results, home address, date of birth and Social Security number. Social Security numbers are stored encrypted and only company admins can see them.
- ELD and load board data: if your company connects an ELD (such as Motive or BlueInk) or a load board (such as DAT or Truckstop), we receive what that service shares, such as truck locations, miles, fuel, hours of service and load listings.
- Location: the phone's location is used only when you tap a button that asks for it, such as finding places near you or adding a scale house on the map.
- Usage and device information: pages visited, the time they took to load, IP address, browser type and similar technical details. IP address and browser are recorded with sign-ins to keep accounts secure. We use cookies to keep you signed in and to remember your choices, and Google Analytics sets its own cookies to count page visits.
How we use information
- To run GitTruckin: plan and dispatch loads, map routes, build trip reports, send invoices, pay drivers and keep the books your company asks for.
- To send messages you or your company ask for, such as trip report emails, invoices, sign-up confirmations, password resets and sign-in codes, and alerts about a route, such as severe weather along it.
- To bill for subscriptions and take invoice payments.
- To keep accounts secure, prevent fraud and abuse, and fix problems.
- To answer support questions and improve the service.
- To email trucking companies about GitTruckin, using the business email addresses carriers file with FMCSA. Every such email has an unsubscribe link, and we honor it for good.
Text messages (SMS)
If you give us your mobile number and agree to receive texts, we send GitTruckin account security texts: one-time sign-in codes and password reset codes. We send a text only when you sign in or ask to reset your password. Message and data rates may apply. Reply HELP for help or STOP to stop receiving texts at any time. See the text messaging terms.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Your mobile number and your consent to receive texts are used only to send the texts described above and are shared only with the text messaging provider that delivers them for us.
Who we share information with
We do not sell personal information. We share it only as needed to run the service, with:
- People your company chooses: for example trip report PDFs and invoices emailed to the brokers and customers your company enters, and route status links your company sends.
- Brokers and shippers whose load you haul: when your company takes a load posted in GitTruckin, the broker or shipper who posted it can follow that load: the truck's position on a map, the driver's first name, the dispatcher's phone, the driver's phone when they hired your company directly, and the pickup and delivery paperwork.
- Service providers that work for us: Stripe (subscription and invoice payments); Microsoft 365 and other email services (sending email, and receiving the load emails brokers send to your company's GitTruckin address); Twilio (sending text messages); our web host and Backblaze (storing uploaded photos and documents); map services that turn stop addresses into map points and routes and show the map (such as OpenStreetMap and OpenRouteService); the US National Weather Service (weather alerts for route locations); Anthropic (its Claude AI reads documents and load emails, such as rate confirmations, licenses and paperwork, when your company uses those features); Cloudflare Turnstile (checking for bots on the sign-up and password reset forms); GitHub (keeping track of feedback you send us); and Google Analytics (page visit counts, with names, emails and other personal details left out). Your browser also loads some page code and map images from public content networks, which see your IP address.
- Services your company connects: ELD providers, equipment telematics, load boards, chat apps (such as Discord or WhatsApp), your company's own email mailbox and CRM receive what is needed for the connection your company turns on, such as messages, invoices or paperwork.
- Government records: USDOT numbers are checked with FMCSA's public services.
- When the law requires it, or to protect the rights and safety of our users, the public or GitTruckin, or as part of a sale or merger of the business, where the buyer keeps this policy.
How long we keep information
We keep your company's information while its account is open so your records stay complete. Company admins can delete records in GitTruckin. When a company asks us to close its account, we delete the company with all its people, data and files. We may keep limited records longer where the law requires, such as payment records.
Security
Each company's data is kept separate and is shown only to people signed in to that company, or through signed links that expire, which your company sends (such as trip report PDFs and route status pages). Photos and documents are stored outside the public website. Connections use encryption (HTTPS), and sensitive values such as Social Security numbers and connection keys are encrypted. No system is perfectly secure, so please use a strong password and keep it private.
Your choices
- Update your name, email, phone and password on your profile page.
- Stop text messages at any time by replying STOP, or by unchecking the texting box on your profile page.
- Unsubscribe from marketing email with the link in any of those emails.
- Ask us to see, correct or delete your information using the contact details below. If your information was entered by your company, we may ask the company to make the change.
Children
GitTruckin is for businesses and is not meant for anyone under 18. We do not knowingly collect information from children.
Changes to this policy
If we change this policy, we will post the new version here with a new "last updated" date.
Contact us
- Email: info@gittruckin.com
- Phone: (979) 401-2188
- Mail: 1103 Henderson Avenue
Palacios, Texas 77465 - Website: gittruckin.com